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BPO SERVICES
Business Process Outsourcing
(BPO) is the delegation of one or more IT-intensive business processes
to an external provider that in turn owns, administers and manages
the selected process based on defined and measurable performance
criteria. Business Process Outsourcing (BPO) is one of the fastest
growing segments of the Information Technology Enabled Services
(ITES) industry.
The Business Process Outsourcing
(BPO) industry in India has been growing 70 percent a year and is
now worth $1.6 billion, employing 100,000 people. And as McKinsey
analysts put it, BPO has to grow only 27% till 2008 to deliver $17
billion in revenue and employment of a million people.
MMC Solutions is the fastest
growing Business Process Outsourcing (BPO) services provider in
India. We manage customer care services and back office processes
for leading global organizations in the domains of banking, insurance,
financial services, technology, telecom and retail. Our services
include customer care, technical support, data conversion, collections,
telesales, transaction processing and other value additions.
MMC ensures exceptional client
experience through world-class talent, strong management focus,
dedicated business units and a strong financial platform. We work
behind the scenes while you concentrate on your core competency
areas i.e. management and leadership that enables superior results
to be achieved towards the attainment of business objectives and
goals. Business process outsourcing is about more than simply cutting
costs. It's about increasing business value for your company.
Our various BPO / IT enabled
services includes the following:
- Data Conversion
- Data Entry
- Data Processing
- Inventory and Logistics Information Services
- Accounting and Reconciliation Services
- Quality Audits
- Payroll Processing
- Data Transcription Services
- CRM Services
- Telemarketing Services
- Insurance Processing
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